Privacy Policy | Spark Pest Control

1. Who We Are

Spark Pest Control is a trusted provider of eco-friendly pest control services, committed to protecting homes and businesses in Maricopa County, Arizona, with safe, effective, and long-lasting treatments. Your safety is our top priority.

2. Information We Collect

• Personal Information: Name, phone number, email, service address, payment details (securely handled).
• Technical Information: IP address, browser type, device type, website usage data.
• Communication Data: Records of calls, texts, and emails with our team.

3. How We Collect Information

• Website forms
• Direct calls and text messages
• Email communications
• Cookies and website analytics tools

4. How We Use Your Information

• To provide pest control services
• To respond to inquiries and provide support
• To schedule and confirm appointments
• To send billing notifications and reminders
• To improve our services and website
• To meet legal or regulatory requirements

5. Text Messaging & Phone Number Usage

By providing your phone number or initiating a text with us, you consent to receive text messages from Spark Pest Control. These may include:

• Appointment reminders and confirmations
• Service updates and follow-ups
• Billing notices and payment confirmations
• General communication related to your services

Consent is obtained through:

• Opt-in on website forms
• Initiating a text conversation
• Service Agreement signatures
• Verbal phone consent

Message Frequency: May vary based on service. Standard message/data rates may apply. Reply “STOP” to opt out at any time.

Data Sharing: We do not sell or rent your data. We may use trusted third-party tools like CallRail for communication tracking and quality assurance.

6. Data Sharing and Third-Party Services

We may share your information only with trusted providers for:

• Payment processing
• Call/SMS tracking (e.g., CallRail)
• Website hosting and analytics

All third parties are contractually obligated to protect your data.

7. Data Security

We implement technical, administrative, and physical safeguards to protect your data from unauthorized access or misuse.

8. Cookies and Tracking Technologies

Our website uses cookies to provide essential features, analyze traffic, and enhance user experience. You can manage cookies via your browser settings.

9. Your Privacy Rights

• Access or update your personal data
• Request deletion (if not legally retained)
• Opt-out of SMS by replying “STOP”

To exercise your rights, contact us at:

10. California Residents – Your Privacy Rights (CCPA/CPRA)

If you are a California resident, you may request:

• What personal information we collect and why
• Access to your personal data
• Correction or deletion of your data
• To opt out of sale/sharing (Note: We do not sell personal data)
• To limit use of sensitive information (Note: We do not collect unnecessary sensitive data)

To submit a request:

11. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from minors.

12. Changes to This Privacy Policy

This Privacy Policy may be updated occasionally. Please review this page regularly for changes. The most recent version will include an effective date.

13. Contact Us

If you have questions or concerns about our privacy practices or this policy, contact us at:

Last updated: July 10, 2025