1. Who We Are

Spark Pest Control is a trusted provider of eco-friendly pest control services, committed to protecting homes and businesses in Maricopa County, Arizona, with safe, effective, and long-lasting treatments. Your safety is our top priority.

Contact Information:

• 📞 Phone: +1 (480) 619-5851

• 📱 Text: +1 (480) 619-5851

• 📧 Email: info@sparkpestcontrol.com

• 🏢 Address: 2231 West Shangri La Rd., Suite U, Phoenix, AZ 85029

• 🕘 Business Hours: Monday to Friday, 9 AM – 6 PM EST

2. Information We Collect

When you interact with our website, contact us, or use our services, we may collect the following types of information:

Personal Information:

• Name

• Phone number (calls & SMS)

• Email address

• Service address

• Payment details (handled securely by third-party processors)

Technical Information:

• IP address

• Browser type and version

• Device type

• Website usage data (pages visited, time spent, etc.)

Communication Data:

• Records of calls, texts, and emails with our team

3. How We Collect Information

We collect information through:

• Website forms (contact, service booking)

• Direct calls and SMS/text messages

• Email interactions

• Cookies and analytics tools on our website

4. How We Use Your Information

We use the information we collect to:

• Provide pest control services

• Respond to inquiries and provide customer support

• Schedule and confirm service appointments

• Send billing notifications, receipts, and service reminders

• Improve our services and website

• Fulfill legal or regulatory requirements

5. Text Messaging & Phone Number Usage

By providing your phone number on our website, signing up for services, or initiating a text message conversation with us, you consent to receive SMS/text communications from Spark Pest Control. These messages may include:

• Appointment reminders and confirmations

• Service updates and follow-ups

• Billing notices and payment confirmations

• General communication related to your pest control services

How We Collect Consent:

• Through website forms where users opt-in to receive texts

• When you initiate a text conversation with us

• Via our Service Agreement prior to starting services

• Verbal consent during phone calls

Message Frequency and Fees:

• Message frequency may vary based on your service needs.

• Standard message and data rates may apply.

• You can opt out of SMS at any time by replying “STOP”.

Data Sharing:

• We do not sell or rent your phone number or personal information.

• We may use trusted third-party tools like CallRail to manage SMS and call communications for quality assurance and service tracking.

6. Data Sharing and Third-Party Services

• We do not sell, rent, or trade your personal information.

• We may share information with trusted service providers for purposes such as:

  • Payment processing

  • SMS and call tracking (e.g., CallRail)

  • Website hosting and analytics

• These providers are bound by confidentiality obligations and only use data as necessary to perform their services.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Provide essential website functionality

• Improve user experience

• Analyze site traffic and performance

You can control cookie preferences through your browser settings.

9. Your Privacy Rights

General Rights:

• Access, update, or correct your personal data

• Request deletion of your personal information (subject to legal obligations)

• Opt out of SMS communications at any time by replying “STOP”

To exercise these rights, contact us at:
📧 info@sparkpestcontrol.com
📞 +1 (480) 619-5851

10. California Residents – Your Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Your Rights:

• Right to Know: What personal information we collect and how it’s used.

• Right to Access: Request a copy of your personal information.

• Right to Delete: Request deletion of your data, with some exceptions.

• Right to Correct: Request correction of inaccurate personal information.

• Right to Opt-Out: Opt out of the sale or sharing of personal information (Note: We do not sell or share personal data for monetary gain).

• Right to Limit Use of Sensitive Information: If we collect sensitive information (e.g., precise geolocation, government IDs), you can request limits on how it’s used. (Spark Pest Control does not collect sensitive data beyond what is necessary for services.)

How to Exercise Your Rights:

• 📧 Email: info@sparkpestcontrol.com

• 📞 Phone: +1 (480) 619-5851

• 📱 Text: +1 (480) 619-5851

You may also authorize an agent to act on your behalf. We may require verification of your identity before processing any request.

11. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• 📧 Email: info@sparkpestcontrol.com

• 📞 Phone: +1 (480) 619-5851

• 📱 Text: +1 (480) 619-5851

• 🏢 Address: 2231 West Shangri La Rd., Suite U, Phoenix, AZ 85029